1. 100% agree that starting from scratch is better than trying to modify. It’s like renovating and old house vs building a new one

  2. I went on play-store to check the new app and to my surprise everyone is criticizing the new app. Students are facing big issues in accessing the older recordings. Many said its a downgrade from the older app and demanding the bring back the older app. It just feels like a visual makeup without doing proper user research.

    • Don’t think that’s a fair judgment. Read story – they did a lot of user research and it is not a visual change but AI change. Users will always complain when there is any change – but you have to see big picture.

  3. I work for an edtech co and one thing this story does not mention is that every batch are new users. So it is less risky to change

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