Insights - Brand & Marketing

Rebrands of 2020-21 (Part 2)

The second list of major rebrands in 2020 and 2021 – both Indian and global. Financial Services, FMCG, Grocery, Hospitality, Pharma, Platforms, QSR, Manufacturing, IT, SaaS and Telecom.

Major rebrands in 2020 2021

Recent Rebrands

The two big trends you will see in this second list of rebrands in 2020-21 are:

  • A focus on corporate versus product brands (Meta being the biggest example) and a move away from functional suffixes
  • Consumer brands carried out packaging changes, to refresh their image of course, but also to align the requirements of shelf-throw in the offline world and brand presence in digital channels

Do remember that while we only have space to showcase the logo, each of these were comprehensive, strategically-driven exercises that meant reconfiguring every brand interface.

While the common myth is that it is easier to change brand identity in the digital world versus the offline world, the truth is that it requires far more focus to scrub remnants of a brand’s digital footprint from the Internet, as this story on the Reckitt rebrand shows.

Financial Services

ClearTax

ClearTax launched in 2011 as a tax filing portal but grew quickly to offer a gamut of financial services and it was time to get rid of the limiting suffix. ‘Clear’ is a difficult word to own from the SEO perspective and the company continues to keep cleartax.in as its main url.

ClearTax Rebrand

Kotak 811

Kotak rebranded their zero-savings account and repositioned it as a neobank. The identity was done by Delhi-based studio, Animal.

Kotak 811 rebranding

PhonePe

When you service a massive tranche of Indians and have both offline and online channels, a rebrand is never easy, but PhonePe pulled it off. We did a deep dive into their new brand positioning and brand identity (done by Gurgaon-based design studio Codesign) and these case studies are a must read.

PhonePe rebranding

Standard Chartered

Standard Chartered said that their rebrand was necessitated by ‘digital transformation.’ Carried out by the London and Hong Kong offices of Lipincott & Partners, the exercise launched a stripped-down, more modern version of the well-known mark. The well-known slogan, ‘Here for good,’ changed to a bolder ‘Good ain’t good enough.’

Standard Chartered rebrand

FMCG

While we saw a surge of new D2C consumer brands, we didn’t see too many large brands change in India. There is, however, definitely a movement amongst global brands to up their packaging games.

Baskin Robbins

This very clever rebrand by J Knowles Ritchie saw a new, playful and dynamic identity for the ice-cream brand. Spot it? Look at the packs closely.

Baskin Robbins rebrand

Campbell

Campbell saw its first redesign in 50 years, but it was far from radical. The logo was tweaked and the iconic cans saw a more modern layout. We guess it is hard to mess too much with packs that have been immortalised by Andy Warhol.

Campbell rebranding

Huggies

The Huggies refresh by Droga 5, saw a new ‘Hugging’ monogram and a sharper, wittier personality targeting young parents.

Huggies rebrand

Haagen Dazs

Haagen Dazs has always been premium and its latest redesign, carried out by New York-based Chase Design Group, maintained the luxury cues. The exercise saw a tweaking of the cartouche logo, but more importantly the addition of a stained glass-like background that changes according to flavour, but integrates the range.

Haagen Dazs rebrand

Magnum

Designed by UK-based agency, Sunhouse, the iconic ice-cream bar completely changed its packaging and brand expression. The exercise was driven by the many copy-cats in the market, and the need to re-establish Magnum as the original chocolate bar.

Magnum Branding Case Study

PostIt

The famous Sticky Notes brand joined the flat design brigade, quietly rolling out a more modern logo, without fanfare or explanations about a new strategy.

Post It rebrand

Snapple

The iced-tea brand dropped its glass bottle and adopted a plastic one, although it is one made entirely from recycled materials. The label also moved firmly away from its longstanding retro look to a more modern one. The change was met with widespread consumer outrage – but we hear Snapple has no plans to bring the glass bottle back.

snapple rebrand

Reckitt

FMCG giant Reckitt Benckiser rebranded to Reckitt in March 2021 – the company’s second rebrand in the last decade. In 2014, the then CEO, Rakesh Kapoor, announced that the name would change to ‘RB’ because Reckitt & Benckiser was a “mouthful.” The return to ‘Reckitt’ was seen as an embracing of its heritage and was a move that most people welcomed.

We wrote a great story about all the things they missed with the rebrand.

Reckitt rebrand

Grocery

Grofers

After changing their logo in May 2021, Grofers moved to a rapid delivery model and a new brand – Blinkit.

Grofers Blinkit Rebrand

Hospitality

Shangri-La marked their 50th anniversary with a logo tweak, which consisted of a richer gold and more elegant wordmark. Interestingly, the brand also opted not to include ‘Hotels and Resorts’ in the refreshed logo, recognising that Shangri-La is not just a physical location, but a ‘feeling and an experience that inspires personal moments of joy.’

ShangriLa rebrand

Pharma & Life Sciences

GVKBio

GVK Bio marked its 20th anniversary with a name change to Aragen Life Sciences and a new identity created by Bengaluru-based TSK Design. Case study coming soon to THC.

GVK Bio Aragen Rebrand

Pfizer

Pfizer undertook a massive rebranding exercise to move away from the idea of ‘pharmaceuticals’ and embrace ‘science’ as its brand core. The new narrative and identity, developed by New York-based Team Design, was accompanied by the slogan ‘Breakthroughs that change patients’ lives.’

Pfizer rebrand

Platforms

Clubhouse

The much-hyped audio social network made its debut with just the 👋🏽 emoji as its logo. As numbers started to fall, Clubhouse launched a more grown-up logo, crafted by Cooper, New York. It continues with its strategy of using creator faces for its app icon.

Clubhouse rebrand

Discord

2021 was the year that Discord was firmly established as the social network for creators. The company had recognised that the shift was happening and carried out a repositioning exercise in 2020, to move away from its ‘gamers only’ perception. The initiative was accompanied by a new logo and slogan – ‘Your place to talk.’

We ran a great story on how brands should think about Discord.

Discord rebrand

Fiverr

The global freelance marketplace for digital services re-hauled its UX and the exercise also involved a new logo and colour palette.

Fiverr rebrand

Meta

This was the Big Daddy of all rebrands – with Facebook announcing a holding company called Meta that would be dedicated to building the metaverse.

This is what happens when your ambitions exceed the brand stretch of your product and we covered the complex relationship between corporate and product brands here, along with a handy, decision-making framework.

Facebook Meta

Upwork

Freelance marketplace Upwork carried out an intensive exercise to understand how they should position their product as the future of work evolves. As a result, they launched a Work Marketplace, which addresses the needs of enterprise clients. The move was accompanied by a new identity, campaign and slogan – “Get it Done with a Freelancer.”

Both the rebrand and campaign were developed and implemented by creative agency Alto in collaboration with Brooklyn-based design agency Porto Rocha.

Upwork new ad campaign

Yelp

The restaurant review platform revealed a simplified logo and icons, ditching the familiar retro outline.


Quick Service Restaurants

Burger King

This was Burger King’s first rebrand in over two decades. Carried out by J Knowles Ritchie, it aimed at making the brand feel less synthetic and artificial and more real and tasty.

Burger King rebrand

McDonalds

Hot on the heels of the Burger King rebrand, came a new look for McDonalds. The iconic Golden Arch logo was unchanged, but the brand rolled out modern new packaging with vector-style illustrations, aimed – you guessed it – at making fast food less fast.

McDonalds rebrand

Papa Johns

The pizza chain moved to a simpler design, getting rid of embellishments in its logo and packaging. The biggest change, however, was the removal of the apostrophe, which seems to be a move to distance the brand from founder John Schnatter, accused of making a racial slur.

Papa Johns

Manufacturing

Thyssenkrupp Elevators

In yet another case of moving beyond the functional, Thyssenkrupp Elevator rebranded to TKE. The move followed a sale of the business to a private equity consortium. The rebranding exercise was carried out by Hamburg-based agency, Loved.

Thyssenkrupp Elevators rebrand

IT Services

Coforge

After its acquisition by private equity firm, Barings, NIIT Technologies was rebranded to Coforge.

NIIT rebramd

Nagarro

After its acquisition by German group Allgeier in 2011, software company Nagarro spun off in the public markets from their parent company. This led to a new brand identity, created by their in-house team and we covered it here.

Nagarro brand identity

Thoughtworks

After a repositioning exercise by Ray+Keshavan in 2014 (THC founder Meeta Malhotra was a partner at R+K and closely involved in this), software development company Thoughtworks, was acquired by private equity firm Apax Partners in 2017. The company listed in the public markets in September 2021 and carried out a brand refresh just before their debut.

ThoughtWorks rebrand

UST

The software company, previously called UST Global, consolidated all its operations and subsidiaries under one brand – just UST, without the ‘Global’ suffix. The move was accompanied by a modern, new brand identity.

UST global

Software

Autodesk

The 3D design and engineering product firm announced a new brand identity along with the news that it was ‘reimagining its brand.’

Autodesk rebrand

Calendly

The cloud-based scheduling platform launched a new identity designed by Pentagram, to reflect a leap in its product in terms of design and experience. There was a brief blip when the new logo was compared to a toilet seat, but like all logo gladiator games, this controversy too died down.

Calendly rebrand

Canva

Canva said it changed its identity because it needed its 9 year-old logo to ’flex across more applications, from tiny buttons to huge billboards.’ The in-house brand team collaborated with type designer and lettering artist, Rob Clarke to create the new wordmark, removing the flat-colour circle and adding a gradient, which is used as a signature visual device across interfaces.

Canva rebrand
canva billboard

CleverTap

Customer retention software, CleverTap, launched a new identity to signal that the brand was ready for global expansion.

CleverTap rebranding

Google Fonts

Google faced a backlash when it changed its icons – read our excellent story here. Its new logo for Google fonts, however, has been met with wide approval. The rather dull ‘F’ monogram was replaced with a smart composition of overlapping glyphs and shapes, more in keeping with the overall colourful identity of Google products.

Google Fonts rebrand

Microsoft Azure

Microsoft rebranded its cloud operating system from Window Azure to Microsoft Azure. The objective was to showcase Azure’s cross-platform capabilities and made perfect sense, since nothing ties Azure to Windows.

Azure rebrand

TransferWise

TransferWise rebranded to Wise, dropping the money-moving focus of its brand and cueing a wider array of financial service products.

TransferWise rebrand

SurveyMonkey

SurveyMonkey announced a new name Momentive, which became both the parent company and the name for its enterprise business.

Survey Monkey rebrand

Telecom

Xiaomi

After stratospheric growth, Xiaomi dropped the ‘Mi’ brand from its premium range of devices.

We asked Jayadevan PK , Author of Xiaomi: How a Startup Disrupted the Market and Created a Cult Following, for his take and this is what he said:

“As a Chinese company with global ambitions, it made sense to use ‘Mi’ ten years ago when most people didn’t even know to pronounce Xiaomi. Now, it is the world’s largest smartphone maker and a well-recognised brand. It makes sense to bring some consistency, do away with the Mi sub brand and make all brand investments into one name both in China and overseas.”

So far and surprisingly, no change has been announced to the ‘Mi’ logo, which was redesigned by Kenya Hara in 2020. Founder, Lei Jun, has gone on record to say that ‘Mi’ stands for both Mobile Internet and Mission Impossible.

xiaomi brand architecture

Did we miss anyone who rebranded in 2020-2021? Tell us in the comments.

4 Comments

  1. Hey,

    While you point out Reckitt’s rebranding misses let me point out yours.
    The name of the CEO was Rakesh Kapoor, Kindly correct that.
    Also your website can’t accept new generation email e.g. ‘.works ‘

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